For the professional plan, You can auto import your data from Google Sheets. The data will automatically update once a hour.
Troubleshooting: My data isn’t updating
- If your google sheets has auto updating formulas, you have to enable “My Google Sheet has auto updating formulas” under Data Editor → More options. This includes any update that occurred without a human involved. For example, a formula that has the current date.
- Automatic data update will stop if something has changed with your columns: columns moved, renamed, removed or added. This measure prevents any unintended changes that might break your data story (for example a column that was accidently removed). To fix this, click “Refresh Data”, and a dialog will show asking about the changes we detected. If everything is fine, you can approve the changes and publish the data story again.
Did we miss something?
Just email our support team at [email protected]